Q1. Are you a factory or a trade company?
A: We are factory with 10 years' OEM&ODM experience.

Q2. Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q3. What about the lead time?
A:Sample needs 3~5 days, mass production time needs 1~2 weeks for order quantity more than.

Q4. What's the lead time for mass order?
A: 1000 PCS: 5~7 working days. 10000 PCS 15~20 working days.

Q5. Do you have any MOQ limit for radio order?
A: Low MOQ, 1pc for sample checking is available

Q6. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3~5 days to arrive. Airline
and sea shipping also optional.

Q7. Is it OK to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly
based on our sample.

Q8. Which port is the nearest from you?
A: Ningbo, Shanghai Ports are optional.


Q9. How to proceed an order for products?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q10: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.